Traveling & Scheduling

Designs by Ash, LLC provides mobile services throughout the Kansas City metropolitan area.

Travel requirements, appointment availability, and service location are considered when scheduling.

Appointments are limited to ensure each client receives personalized attention and quality care.

Appointment Scheduling & Arrival Policy

As a mobile service provider, appointment times are scheduled with a 15-30 min early arrival window to accommodate travel, scheduling adjustments, and the needs of other clients.

Your scheduled appointment time is NOT a guaranteed arrival time.

Clients must be prepared to receive services up to 30 minutes prior to their scheduled appointment.

For ex: if your appointment is scheduled for 1:00 pm, you must be available and ready for services beginning at 12:30 pm.

Clients who are not available during their designated arrival window may be subject to cancellation or rescheduling in accordance with the cancellation policy listed below.

This policy helps ensure efficient scheduling, timely service, and consideration for all clients.

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Cancellation Policy

A 48-hour notice is required for appointment changes or cancellations.

Appointments cancelled without proper notice may be subject to a cancellation fee before you can reschedule. 

A card on file may be required to reserve appointments.

Payment options: Venmo, CashApp, PayPal, or credit or debit cards are available; a 3.5% fee applies; phone payments are accepted.